Help centre · Basics
Connecting your own domain
Use a free address, buy a domain, or connect one you already own, with HTTPS set up for you.
Updated
Every business can be reached at a web address of its own. Open Settings → Domains to choose one of three options.
A free address
Claim a free address under Free address, such as yourbusiness followed by our domain. It works straight away and is secured with HTTPS.
Buy a domain
If you don’t have a domain yet, search for one and buy it from the same page. It’s connected and secured for you.
Use a domain you already own
- Under Use your own domain, enter the address you want to use and choose Connect. A subdomain such as app.yourbusiness.com or shop.yourbusiness.com is easiest, because it leaves your existing website untouched.
- You’ll see the exact DNS records to add: one to prove you own the domain and one to point it at us. Copy each one into your domain provider’s DNS settings. Most providers call this “DNS”, “DNS management” or “Zone editor”.
- Choose Check now. DNS changes can take anything from a few minutes to a few hours to reach everyone. The page shows what it last found for each record, so you can see which one still needs fixing.
- Once the records are found, an HTTPS certificate is issued for you automatically.
Good to know
- Your online shop uses your own domain in search results and in link previews once it is connected.
- If a check keeps failing, compare each record with what the page shows, character by character. A missing dot or an extra space is the usual reason.