Help centre · Basics

Connecting your own domain

Use a free address, buy a domain, or connect one you already own, with HTTPS set up for you.

Updated

Every business can be reached at a web address of its own. Open Settings → Domains to choose one of three options.

A free address

Claim a free address under Free address, such as yourbusiness followed by our domain. It works straight away and is secured with HTTPS.

Buy a domain

If you don’t have a domain yet, search for one and buy it from the same page. It’s connected and secured for you.

Use a domain you already own

  1. Under Use your own domain, enter the address you want to use and choose Connect. A subdomain such as app.yourbusiness.com or shop.yourbusiness.com is easiest, because it leaves your existing website untouched.
  2. You’ll see the exact DNS records to add: one to prove you own the domain and one to point it at us. Copy each one into your domain provider’s DNS settings. Most providers call this “DNS”, “DNS management” or “Zone editor”.
  3. Choose Check now. DNS changes can take anything from a few minutes to a few hours to reach everyone. The page shows what it last found for each record, so you can see which one still needs fixing.
  4. Once the records are found, an HTTPS certificate is issued for you automatically.

Good to know

  • Your online shop uses your own domain in search results and in link previews once it is connected.
  • If a check keeps failing, compare each record with what the page shows, character by character. A missing dot or an extra space is the usual reason.

More help

  1. 01Getting started with AchabsCreate your account, set up your first business, choose its modules and invite your team.Basics
  2. 02Importing your existing records from ExcelBring in staff, customers, items and accounts with the Excel templates, and fix any rows that fail.Basics
  3. 03Inviting staff and choosing what they can seeInvite people to a business, give them roles in each module, and remove access when they leave.Basics
  4. 04Running your first payrollSet up employees, pay elements and payment accounts, then run, approve and pay your first month.Payroll
  5. 05Setting up your online shopConnect payments, choose what to sell, set delivery zones and pickup points, and open your shop.Storefront

Ready to set it up?

Start with one module and add the rest as you go.

Achabs