Every customer, deal and ticket in one place

CRM for small businesses: leads, a pipeline board, quotes, forecasts, email sequences and campaigns, web forms, and a service desk with tickets, SLAs and a knowledge base.

GH₵30 a month plus GH₵15 per user. Core comes free.

app · Adom Ventures · CRM

Adom Ventures

CRM

Open deals

GH₵96,000

Won this month

GH₵32,000

Campaign · Christmas hampers

Sent1,240
Opened46%
Enquiries38
New leads21

What CRM does

Follow each customer from the first enquiry to the deal and on to the support ticket months later, with every call, email and quote on one timeline.

app · Adom Ventures · CRM

Leads and contacts

Adom Ventures · CRM

1 / 4

New leads

Osu HotelWeb form
Kasoa MartReferral
Score82 · Hot
Assigned toAma

Service desk

Tickets from email and your help centre, queues, SLA policies and canned responses.

Help centre and surveys

A public knowledge base for customers, and satisfaction surveys after a ticket is closed.

Custom fields

Add the fields your business needs, and import your existing customer list from Excel.

Email, SMS and WhatsApp

Send quotes and follow-ups by email, SMS or WhatsApp, respecting each contact’s consent, and see replies on the customer’s timeline.

Ask the assistant

Ask for an account’s summary, your open deals or your open tickets, without opening a report.

Questions

Yes. Customers are shared across the modules, so a buyer at the till and a lead in the CRM can be the same record.

Yes. Fill in the Excel template and upload it.

Yes. Each business gets a public help centre where customers read articles and raise requests.

Works well with

Each product is sold on its own and they all share the same records. Hover over a tile to look inside.

Start with CRM

Pay monthly by card, mobile money or bank transfer. Add or remove modules whenever you like.

Achabs